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Privacy Policy

Last updated: February 2, 2026

What Information We Collect

Information You Provide

When you use our contact form or list your clinic, we collect:

  • Name and email address
  • Contact details (if you're listing a clinic)
  • Messages and inquiries you send us

Information We Collect Automatically

When you visit our website, we automatically collect:

  • Usage data (pages visited, time spent, clicks)
  • Device information (browser type, device type, IP address)
  • Analytics data (via Google Analytics)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries - We'll use your contact information to reply to your messages
  • Improve our service - Analytics help us understand how people use the directory
  • List clinics - If you submit your clinic, we'll use your info to create and update your listing
  • Prevent abuse - We monitor for spam and fraudulent activity

How We Protect Your Information

We take security seriously:

  • All data is transmitted over secure HTTPS connections
  • We use industry-standard encryption for stored data
  • Contact form submissions are rate-limited to prevent spam
  • We don't sell or share your personal information with third parties

Cookies and Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies to track:

  • Number of visitors and sessions
  • Pages viewed and time spent
  • Geographic location (city level)
  • Referral sources (how you found us)

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Services

We use the following third-party services:

Your Rights

You have the right to:

  • Access - Request a copy of the personal data we hold about you
  • Correction - Request correction of inaccurate information
  • Deletion - Request deletion of your personal data
  • Opt-out - Opt out of marketing communications (we don't send them anyway!)

To exercise these rights, please contact us.

Children's Privacy

Our service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of any significant changes by updating the "Last updated" date at the top of this page.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us.

TL;DR: We collect minimal data, use it only to run the directory, protect it with encryption, and never sell it. Your pet's privacy (and yours) matters to us. 🐾